Knowledgebase

Click on the category to browse FAQs.

• Learn More - Functionality (40)

  General FAQ regarding ChainEX's functionality

  1. Can I deposit Fiat currency via a debit or credit card?
  2. Can I submit a new digital currency for trading on ChainEX?
  3. Distribution and Accumulation order examples
  4. How do I buy Digital Currency?
  5. How do I change my payment information and account details?
• Learn More - General (53)

  General FAQ regarding ChainEX and Cryptocurrency.

  1. Are the ZAR Markets Opened to Anyone?
  2. Are there any countries that are blocked from using ChainEX?
  3. Blocked or disabled account?
  4. Can I change the email address registered to my ChainEX account?
  5. Can I use ChainEX without verification?
• Learn More - Mobile App (16)

  General FAQs regarding the ChainEX Mobile App.

  1. How can I change my theme?
  2. How can I change the time zone?
  3. How can I disable the push notifications?
  4. How do I deposit digital currency on the ChainEX app?
  5. How do I deposit ZAR on the ChainEX app?
• Tutorials - How to's (37)

  ChainEX Tutorials

  1. How do I buy digital currency using Fiat currency or ZAR?
  2. How do I cancel an active order?
  3. How do I deposit digital currency?
  4. How do I deposit ZAR?
  5. How do I disable Two-Factor Authentication (2FA)?