Frequently Asked Question

Why has my account been disabled?

Last Updated a year ago

We apologize, but your ChainEX account may become disabled due to security reasons. This can occur if there are multiple unsuccessful login attempts or suspicious activity detected on your account. To ensure the safety and security of all our users, we have strict security measures in place. If you encounter a disabled account, please follow the instructions on our support page to enable your account again. (Blocked or disabled account?)

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