Frequently Asked Question

Can I change the email address registered to my ChainEX account?

Last Updated 2 years ago

Yes and No. To ensure that your ChainEX account is not compromised and to eliminate the possibility of an unauthorized login, ChainEX restricts users from updating their account email addresses by themselves.

If you wish to update your email address, you can log a support ticket, and our support ticket staff will happily assist you. Please click here.

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