Frequently Asked Question

Can I change the email address registered to my ChainEX account?

Last Updated a year ago

ChainEX prioritizes the security of its users' accounts and aims to prevent any unauthorized access or compromise. As a security measure, ChainEX has restricted the ability of users to update their account email addresses independently.

If you require a change to your account email address, we kindly request that you log a support ticket. Our support team is dedicated to providing prompt and efficient service and will be pleased to assist you. To initiate the process, please click here.

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