How to's

How to sign up for ChainEX
To sign up and start trading on ChainEX, simply follow the steps presented below: Navigate to the following address on your browser: https://chainex.io ...
Wed, 29 May, 2019 at 1:58 PM
How do I log in?
Once your account is active, you can log in to your ChainEX profile by following these steps:  Go to chainex.io on your browser. Select Sign In in the...
Tue, 18 Jun, 2019 at 9:59 AM
How do I verify my account?
ChainEX provides an easy-to-use Know Your Customer (KYC) base to verify your account: Navigate to the following address on your browser: chainex.io Se...
Tue, 18 Jun, 2019 at 10:01 AM
How do I reach Level 1 verification?
Depending on the profile verification steps you’ve completed, your ChainEX profile may be on one of three levels: Level 0 Level 1 or Level 2  If...
Tue, 18 Jun, 2019 at 10:07 AM
How do I reach Level 2 verification?
Depending on the profile verification steps you’ve completed, your ChainEX profile may be on one of three levels: Level 0 Level 1 or Level 2 ChainE...
Tue, 18 Jun, 2019 at 10:08 AM
What if I forgot my password?
If you have forgotten your password, follow these steps to easily reset your password: Navigate to the following address on your browser: chainex.i...
Tue, 18 Jun, 2019 at 10:09 AM
How do I enable Two-Factor Authentication (2FA)?
Two-factor Authentication (2FA) is an excellent function, which adds an extra layer of security to your ChainEX account. To enable the 2FA function, foll...
Tue, 18 Jun, 2019 at 10:11 AM
How do I disable Two-Factor Authentication (2FA)?
If you decide that you no longer want to use the Two-Factor Authentication (2FA) function, it  is easy to disable: Verification level 0: Navigate to ...
Tue, 18 Jun, 2019 at 10:19 AM
My Two-Factor Authentication (2FA) is not working, how do I fix this?
The main and most common reason why your - Two-Factor Authentication (2FA) - is not working is that your Google Authentication application’s time has not be...
Tue, 18 Jun, 2019 at 10:25 AM
How do I perform a trade?
Digital currency trading is merely the exchange of digital currencies. You can buy and sell a digital currency for another, like Bitcoin for ZAR. If a buyer...
Wed, 11 Jul, 2018 at 11:27 AM