How to's

How to sign up for ChainEX
To sign up and start trading on ChainEX, simply follow the steps presented below: Navigate to the following address on your browser: www.chainex.io. S...
Tue, 10 Jul, 2018 at 3:44 PM
How do I log in?
Once your account is active, you can log in to your ChainEX profile by following these steps:  Go to www.chainex.io on your browser. Select Login in t...
Tue, 10 Jul, 2018 at 3:46 PM
How do I verify my account?
ChainEX provides an easy-to-use Know Your Customer (KYC) base to verify your account: Log in to ChainEX (www.chainex.io). Select Profile in the top ri...
Tue, 10 Jul, 2018 at 3:47 PM
How do I reach Level 1 verification?
Depending on the profile verification steps you’ve completed, your ChainEX profile may be on one of three levels. To reach Level 1 verification, follow thes...
Tue, 10 Jul, 2018 at 3:47 PM
How do I reach Level 2 verification?
Depending on the profile verification steps you’ve completed, your ChainEX profile may be on one of three levels. ChainEX makes use of a third party interna...
Tue, 8 May, 2018 at 9:59 AM
What if I forgot my password?
You can follow these steps to reset your password: Go to www.chainex.io on your browser Select Login in the top right corner Select Forgot password...
Tue, 8 May, 2018 at 10:00 AM
How do I enable Two-Factor Authentication (2FA)?
Two-Factor Authentication (2FA) is an excellent function, which adds an extra layer of security to your ChainEX account. To enable the 2FA function, follow ...
Tue, 8 May, 2018 at 10:02 AM
How do I disable Two-Factor Authentication (2FA)?
If you decide that you no longer want to use the Two-Factor Authentication (2FA) function, it is easy to disable: Log in to ChainEX (www.chainex.io) with...
Tue, 15 May, 2018 at 10:18 AM
My Two-Factor Authentication (2FA) is not working, how do I fix this?
The main and most common reason why your (Two-Factor Authentication (2FA)) is not working is that your Google Authentication application’s time has not been...
Wed, 11 Jul, 2018 at 11:25 AM
How do I perform a trade?
Digital currency trading is merely the exchange of digital currencies. You can buy and sell a digital currency for another, like Bitcoin for ZAR. If a buyer...
Wed, 11 Jul, 2018 at 11:27 AM