Although we will be sad to see you go even for a short while, if you wish to disable your account temporarily, simply follow these steps:

  1. Log in to ChainEX (

  2. Select Profile in the top right corner

  3. Select Personal details

  4. From there, scroll all the way down until you find the Deactivate account section

  5. Enter your password and select Deactivate my account now

  6. Confirm your deactivation request

  7. Check your inbox for a deactivation confirmation email from ChainEX and open it

  8. Confirm your deactivation by selecting Deactivate my account in the email

Once you’ve confirmed your deactivation, ChainEX will deactivate your account. You are, however, welcome to reactivate your account at any time by following these steps.