Two-factor Authentication (2FA) is an excellent function, which adds an extra layer of security to your ChainEX account. To enable the 2FA function, follow these steps:


If you are on verification level 0:

  1. Sign in to ChainEX - chainex.io

  2. just select “Enable” next to 2FA security in the center-right. If you are on verification level 1 or 2, move your cursor over your name in the top right corner, showing a drop-down menu, select on “profile”. Then select “Enable” next to 2FA security in the center-right.

  3. Follow these three steps to enable the 2FA function on your account:

    • Download the Google Authentication application from your mobile app store onto your mobile phone.

    • Scan the generated QR code on your mobile phone.

    • Enter the provided six-digit code in the “Enter verification code” field.


Once you have inserted the six-digit code, select “verify”, which will enable your 2FA functionality.


If you are on verification level 1 or 2:

  1. Sign in to ChainEX - chainex.io

  2. You will be navigated to the balance page, move your cursor over your name in the top right corner, showing a drop-down menu

  3.  select “profile”

  4.  Then select “Enable” next to 2FA security in the top center-right.

  5. Follow these three steps to enable the 2FA function on your account:

    • Download the Google Authentication application from your mobile app store onto your mobile phone.

    • Scan the generated QR code on your mobile phone.

    • Enter the provided six-digit code in the “Enter verification code” field.


Once you have inserted the six-digit code, select “verify”, which will enable your 2FA functionality.