Follow these easy steps: 

  1. Log in to ChainEX (

  2. Ensure you are at least on Verification Level 1 (Click here to learn more about verification levels)

  3. Go to the Markets page on which you can sell a held digital currency for Fiat currency or ZAR e.g., if you hold BTC you will sell it on the BTC/ZAR market

  4. Place a sell order and perform a trade on a ZAR market (Click here to learn more)

  5. Go to the Balances page

  6. Select your ZAR wallet

  7. Select Withdraw

  8. If you have not yet done so, link and verify your bank account (Click here to learn more)

  9. Once you have linked your bank account, insert the amount you wish to withdraw to your linked bank account and your password

  10. Select Process withdrawal

Please note, withdrawals from your ChainEX account to your linked bank account can take up to two business days to process and reflect in your bank account.