If you have not received your digital currency deposit, it is because you have inserted the incorrect information. Please make sure that the required information for digital currency deposits is 100% correct. If you are still not receiving your deposit and the information is correct, please log a support ticket. If you have not received the full amount, it is because of the fees ChainEX charges for the transaction.
Created by: Marcus Lawrence
Modified on: Fri, 16 Mar, 2018 at 3:50 PM
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