If you cannot access your 2FA codes on your cell phone, all you have to do is go to our ChainEX Support Portal and log a ticket. Inform the ChainEX Support Agents about your situation and provide them with your 2FA secret code. Once you have done that, a ChainEX Support Agent will disable your 2FA so you can regain access to your account.
Created by: Linzelle Nel
Modified on: Fri, 16 Mar, 2018 at 3:48 PM
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