Depending on the profile verification steps completed, your ChainEX profile may be on one of three levels. The levels range from Level 0 (No verification completed) to Level 2 (Fully verified). There are restrictions on each level regarding trading and requirements before they can be reached.
The table below outlines the requirements and restrictions to each level:
2 BTC daily digital currency withdrawal
15 BTC monthly digital currency withdrawal
No ZAR and USDT deposit or withdrawals
No ZAR and USDT market trading
Verified mobile number
R15 000 ZAR combined fiat withdrawal
3 BTC daily digital currency withdrawal
Verified ID or Passport document
Photo of yourself
R1 000 000 ZAR daily currency withdrawal
100 BTC daily digital currency withdrawal
For a step-by-step guide on how to verify your account, see the tutorial here.