What if I forgot my password?
Last Updated 3 years ago
If you have forgotten your password, follow these steps to easily reset your password:
- Navigate to the following address on your browser: chainex.io
- Select the “Sign in” button on the top right
- Select “Forgot Password” to the bottom middle of the login interface.
- Then enter the email address registered to your ChainEX account.
- Select the “I'm not a robot” block to confirm that your request is valid.
- Select “Reset Password”
- Check your inbox for an email from ChainEX with instructions on how to reset your password and open it.
- Select “Change Password” in the email
- Enter a new password in the “Password” field.
- Confirm your new password in the “Confirm password” field.
- Then select “Reset password”.
- A “Password changed” notification will pop-up, if you want to log in from this point, select the “Log in” button.
Please watch this YouTube video for more information - You forgot your ChainEX password?