Frequently Asked Question

If you would like to cancel an active Accumulation/Distribution order then follow one of these two simple step-by-step tutorials below.

Cancel an active Accumulation and Distribution order/s from the Markets page:

1. Navigate and log in to chainex.io
2. Select the relevant market on which you currently have an active Distribution/Accumulation order, from the left-hand sidebar.
3. Select the "Accumulation/Distribution" tab above the Buy/Sell order input dialogs.
4. The details of your Accumulation/Distribution order will be loaded.
5. Select "cancel order"
6. A "Cancel Order" confirmation is loaded.
7. If you are 100% sure you would like to cancel your order, click "Yes".
8. Your Accumulation/Distribution order has now been canceled.

Cancel an active Accumulation and Distribution order/s from the History page:

1. Navigate and log in to chainex.io
2. Navigate to the History page.
3. Select the "Active D/A Orders" tab on the History page.
4. Identify the active Accumulation/Distribution order you would like to cancel.
5. Select the cancel order button (the orange x) next to said active order.
6. A "Cancel Order" confirmation is loaded.
7. If you are 100% sure you would like to cancel your order, click "Yes".
8. Your Accumulation/Distribution order has now been canceled.

For more information on What is an Accumulation/Distribution order, click here.

For an easy to follow step-by-step tutorial on how to use Accumulation and Distribution orders, click here.