Frequently Asked Question

How do I reactivate my account?

Last Updated 4 years ago

If your account has been deactivated (see here), you can reactivate your account at any time by following these steps:

  1. Go to on your browser
  2. Log into your deactivated account using your email address and last used password
  3. If you have forgotten your password, you may request a reset
  4. Confirm your account reactivation
  5. Check your inbox for a reactivation confirmation email from ChainEX and open it
  6. Confirm your account reactivation by selecting Reactivate my account in the email

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