Depending on the profile verification steps you’ve completed, your ChainEX profile may be on one of three levels:
Completing the Level 2 Verification process will assist ChainEX with securing your account and increasing your trading and withdrawal limits. Click here for more information on our trading and withdrawal limitations.
In order to complete the Level 2 verification process, you will be required to upload the following documents to ChainEX:
Before we can verify your account, we will need you to answer and complete the online Compliance Questionaire. These are a few questions that are required for FICA compliance. This is due to the ever-changing regulatory landscape that ChainEX has to comply with, which is also to the benefit of your interest and security.
It is very important that the names on the ID or Passport Document match the names you used to register on ChainEX.
Also, it is very important that you use the correct Proof of Residence and that the FICA Compliance Questions are 100% honestly correctly answered.
To reach Level 2 verification, follow these steps:
Your verification request has now been submitted for approval. You will be notified via email once it has been completed.
The Verification Level 2 reviewing process can take up to 48 hours to be completed.
Once you have passed the Verification Level 2 process, you will gain 100% full access to the ChainEX system.
PLEASE NOTE - That you won't be able to use the ChainEX system without completing level 2 verification and submitting their Compliance question responses. You are allowed to make use of the ChainEX system on Verification Levels 0 and 1 but at a limited rate.
If you wish to make full use of the ChainEX system, then please complete the Verification Level 2 process.
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