What is the Earn Portal?
The ChainEX Earn Portal allows you to earn potential returns on supported cryptocurrencies through a range of crypto yield products.
Instead of simply holding your cryptocurrency in your ChainEX wallet, you can choose to allocate a portion of your holdings to an Earn product.
Depending on the product, returns may be generated through third-party cryptocurrency service providers using activities such as staking, lending or liquidity provision.
Different products offer different estimated yields, subscription periods and withdrawal conditions.
Important: ChainEX Earn is not a traditional savings account or bank deposit. Returns are not guaranteed, and your cryptocurrency may be exposed to additional risks, including counterparty, liquidity and potential capital loss.
What are Earn Portal products?
Earn Portal products allow you to allocate supported cryptocurrencies to yield-generating arrangements.
Each product displays the following information:
| Field | Description |
|---|---|
| Coin | The cryptocurrency supported by the product, for example, USDT. |
| Product | The name of the Earn product, for example, USDT Earn. |
| Est. APY | Estimated Annual Percentage Yield. This indicates the estimated annualised return, which may change and is not guaranteed. |
| Duration | The subscription period, such as Flexible, 30 days or 60 days. |
| Min Amount | The minimum cryptocurrency amount required to subscribe. |
| Compound Earnings | Whether earnings can automatically be added to your subscribed balance, allowing potential future earnings to be calculated on the increased balance. |
Understanding estimated APY
APY stands for Annual Percentage Yield.
For example, if a product displays an estimated APY of 8%, this represents an indicative annualised yield, not a guaranteed return.
Your actual earnings may differ depending on the product's performance, applicable fees, compounding rules and the duration of your subscription.
The APY displayed on the ChainEX platform should always be checked before subscribing, as estimated rates can change.
What are Compound Earnings?
When Compound Earnings are enabled, earnings credited to your subscription are automatically added to your subscribed balance.
For example:
- Original subscription: 100 USDT
- Earnings credited: 0.02 USDT
- New subscription balance: 100.02 USDT
Future earnings may then be calculated using the updated balance of 100.02 USDT rather than the original 100 USDT.
This is an illustrative example only. Actual earnings depend on the applicable product and are not guaranteed.
You can enable or disable compounding when subscribing, where the product supports this feature.
How do you access the Earn Portal?
There are two ways to access Earn products on ChainEX.
Option 1: Through your Balances page
- Log into your account at chainex.io.
- Navigate to Balances.
- Find the cryptocurrency you wish to allocate to Earn.
- Click the orange piggy bank icon next to the cryptocurrency.
- You will be directed to the relevant Earn Portal products.
Option 2: Through the Earn menu
- Log into your ChainEX account.
- Click Earn in the main navigation.
- Browse the available Earn products.
- Select a product to view its details and subscription options.
How to subscribe to an Earn product
- Log into your ChainEX account.
- Navigate to Balances or Earn.
- Select the cryptocurrency and Earn product you wish to use.
- Click Subscribe.
- Enter the amount of cryptocurrency you wish to allocate. Ensure it meets the product's minimum subscription amount.
- Review the estimated APY, duration, applicable fees and product conditions.
- Read and accept the applicable Terms and Conditions.
- Choose whether to enable Compound Earnings, if supported.
- Click Subscribe.
- Review the High-Risk Product notice and, if you understand and accept the risks, confirm your subscription.
Once successfully subscribed, your allocated cryptocurrency will be reflected in your Earn Portal balance.
When do earnings begin?
Under the current Earn Portal processing schedule, earnings do not begin accumulating on the subscription date. Eligible subscriptions begin accruing earnings from the following day, subject to the applicable product conditions.
How to unsubscribe from an Earn product
- Log into your ChainEX account.
- Navigate to Balances or Earn.
- Select the relevant Earn product.
- Click Unsubscribe.
- Enter the amount you wish to withdraw from the product.
- Review any applicable fees, withdrawal restrictions or forfeited earnings.
- Click Unsubscribe to confirm your request.
Important withdrawal information
Initial subscription period
Under the current platform rules, you can request an unsubscribe once earnings have started accumulating, normally from the day after subscription.
Early withdrawal fee
A 0.3% fee applies when unsubscribing within the first 7 days of subscription, subject to the applicable product terms.
Fixed-term products
If you unsubscribe from a fixed-term product, such as a 30-day or 60-day product, before the end of the agreed term, accrued earnings may be forfeited in accordance with the product conditions.
Early withdrawal does not eliminate the underlying risks to your subscribed cryptocurrency.
Withdrawal processing
Following a successful unsubscribe request, cryptocurrency is normally credited to your available ChainEX wallet balance on the following day.
Processing may take longer depending on the underlying product, provider availability, liquidity conditions or operational circumstances.
These processing periods are not guaranteed.
What are the risks of using Earn?
Like other cryptocurrency-related financial products, Earn involves risk.
Before subscribing, please consider the following:
- Capital risk: You may lose some or all of the cryptocurrency allocated to an Earn product.
- Counterparty risk: Underlying third-party service providers may experience financial difficulties, insolvency, security incidents or operational failures.
- Liquidity risk: Withdrawals may be delayed or restricted depending on the underlying arrangements and market conditions.
- Variable returns: Estimated APY figures may change, and returns are not guaranteed.
- Market risk: Cryptocurrency prices can fluctuate significantly, including the prices of stablecoins.
- Technology risk: Exchange systems, custody infrastructure and blockchain protocols may experience failures or security incidents.
ChainEX uses third-party cryptocurrency service providers in connection with its Earn offerings. These arrangements may carry additional risks beyond holding cryptocurrency in a standard trading wallet.
ChainEX maintains separate accounts and records for customer assets and its own corporate assets. However, segregation does not eliminate the risks associated with underlying third-party arrangements.
ChainEX Earn is not a bank deposit, and neither your capital nor your returns are guaranteed.
Terms and regulatory information
ChainEX (Pty) Ltd is an authorised South African Financial Services Provider (FSP 53799), authorised to render Category I intermediary services in respect of crypto assets.
This regulatory authorisation does not constitute a guarantee by the Financial Sector Conduct Authority (FSCA) of cryptocurrency values, Earn products, third-party providers or investment returns.
Before using Earn, please review the ChainEX Terms and Conditions, including the provisions applicable to Earn.
Need assistance?
If you have questions about the Earn Portal, available products or subscription and withdrawal conditions, please contact ChainEX Support.
You can also refer to our Earn Portal video tutorial for a visual walkthrough of the subscription and withdrawal process, over here.