Frequently Asked Question

In the event that you are unable to access your ChainEX account due to a forgotten email address, please log a support ticket and our team will assist you. In order to ensure the security of your account, we will need to verify your identity before providing or changing your email address. Once your email address has been verified, we will send you the necessary information to reactivate your account. Please click on the activation link to complete the reactivation process. For further assistance, please contact ChainEX Support over here