Frequently Asked Question
How will my fees be deducted?
At ChainEX, we collect fees on trades and withdrawals made on our platform. We provide a comprehensive fee structure for each market pair and coin on our system, which you can access here.
Our trading fees are automatically calculated and added when you place a buy or sell order. Once your order has been matched, the trading fee is transferred to ChainEX, and the rest of the order value is transferred to the user who matched your order. For example, if you place a buy order for 1 BTC at a fee of 0.25%, the net total of the order would be 1.25 BTC.
For withdrawals, we also calculate and display the total amount being transferred, including the applicable fee. Once your withdrawal request is confirmed and successfully processed, the specified amount, plus the fee, will be deducted from your wallet balance. For instance, if you withdraw 1 Bitcoin at a fee of 0.00044BTC, the net amount withdrawn from your wallet will be 1.00044BTC.